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All Things Tech And Health
All Things Tech And Health
In this article, I will show you how to get your Mpesa quickly in 2024. Mpesa is Kenya’s most commonly used Mobile money, with millions of shillings transacted daily. According to statistics by Statista, Safaricom’s transaction volume has been on the rise with a transaction volume of 19.9 billion Kenya Shillings as of March last year(2022)[1].
A Mpesa Statement is a report that Safaricom generates, that has details of the transaction the customer made over the request period. For example, if you request Safaricom to provide you with your Mpesa statement between January 1st to March 31st, you will receive all transactions you made during this period.
Also, with the increase in the use of mobile money platforms in Kenya, there is also an increase in fraud, and any use of Mpesa must take a look at their MPesa statements every now and then to keep track of their finance, and in this guide, I will be showing you how you can get MPesa statement in very simple steps.
You can get your Mpesa statement through SMS or by email. First Option is Using Safaricom Mpesa USSD code *234#, or using MySafaricom App or vial email
Before we go ahead and receive our Mpesa transaction Statement from Safaricom, you need to know the type of Mpesa Statement you can get access to. There are two types of statements you can download from this Telecommunication company. These include the last 5 statements, a Mini Statement and the full statement.
Just as the name says, in the last 5 statements, you will receive the details of the last 5 transactions you had prior to the request. The mini-statement includes transactions you have done via MPesa in the past few days, while the long-term statement can go as far as 5 years back. With that out of the way, let me now show you how you can get access to and download your MPesa statement.
There are three ways you can get and download your Mpesa statement; via USSD, through your email, and lastly through your MySafaricom application. In each method, you will have to get a valid and active email address, that Safaricom will use to send you your statement. If you don’t have one make sure you make an email address beforehand.
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Take a look at each of the following methods and choose the one that best suits you;
To use the Safaricom Mpesa USSD code, make sure you have a valid email, through which you will receive the Mpesa Statement, stable internet access so that you can access your email, and lastly a smartphone with a pdf reader(A laptop also works best).
Another faster and quicker method is to use the MySafaricom smartphone application to get your Mpesa Statement. To do this;
To download your Mpesa statement from your email;
If you are having a hard time getting access to your Mpesa menu for any reason, you can always call Safaricom customer care through their toll-free number, which is 100. Follow the instructions given by the automated voice assistant until you are able to speak to a Safaricom customer care agent.
You can also write an email to Safaricom Customer Care requesting them to send you an email with a copy of your Mpesa statement. Remember to specify the time period for the Mpesa Statement you want. The email address for Safaricom Customer Care is [email protected]
You can also chat with Zuri on WhatsApp and request access to Mpesa Safaricom Statement by clicking here.
I hope this article was of great help to you access your statement ASAP, if so, let me know in the comment section, and also follow me on Facebook and Twitter. Don’t forget to subscribe to the blog so that you are among the first to know when a new article is uploaded, which is twice weekly.