In this article, I will show you how you can easily get KCB M-Pesa contacts so that they can help you with any problem you have with your KCB mpesa account anytime you want. These contacts will include their phone numbers, KCB M-pesa WhatsApp contact number, their fax number, their email, and lastly, their social media accounts.
In collaboration with Safaricom PLC, the Kenya Commercial Bank (KCB) offers one of its most invaluable services – KCB M-Pesa. Since its inception, this mobile saving and loan platform has significantly transformed the financial landscape for M-Pesa users. The convenience of borrowing loans of up to Ksh. 1 million and saving from as little as Ksh. 1 has revolutionized the accessibility of financial services for many.
Understanding KCB M-Pesa Products
KCB M-Pesa boasts a diverse range of products tailored to meet varying financial needs. These include Target Savings Accounts (TSA) and Fixed Deposit Accounts (FDA). Such versatility ensures that customers can choose accounts that align perfectly with their savings and investment goals.
KCB boost of over 26 million customers as of 2021 statistics, making it among the most popular banks in Kenya.
The Importance of KCB M-Pesa Customer Care Contacts
Access to accurate and reliable information about KCB M-Pesa is paramount for making informed financial decisions, especially in today’s digital age, where the threat of online fraud looms. Having the correct customer care contacts ensures prompt assistance and mitigates the risk of misinformation.
How to Reach KCB M-Pesa Customer Care
Phone, Fax, and SMS Numbers – KCB M-pesa Contacts
KCB M-Pesa provides several contact options, including:
- Telephone: +254 (20) 3270000
- Mobile Phone 1: 0711 087000
- Mobile Phone 2: 0732 187000
- WhatsApp: +254711087087
- Fax 1: +254 732 187001
- Fax 2: +254 711 087001
In case one number is unresponsive, alternatives are readily available. Additionally, social media platforms serve as effective channels for reaching out to customer care.
Email Address and Online Presence
For inquiries and assistance, KCB M-Pesa can be contacted via:
- Email: [email protected]
- Postal Address: P. O. Box 48400-00100 GPO, Nairobi
- Website: KCB M-PESA Loan
- Social Media:
- Facebook: @kcbgroup
- Twitter: @KCBGroup
- Instagram: @kcbgroup
- LinkedIn: KCB Bank Group
Head Office
For face-to-face interactions, individuals can visit the KCB M-Pesa head office located at Kencom, Moi Avenue, Nairobi, Kenya. Operational from Monday to Saturday, the office provides assistance from 8:30 am to 4:00 pm, with Saturday hours ending at noon. Please note that KCB Bank has a lot of customers, and you may have to wait in line to be served.
To ensure you get served early enough, please make sure you go earlier to see KCB m-pesa customer care at their Kencom Head office so that you ma y get served early and do other duties of the day.
Conclusion
In conclusion, the comprehensive array of KCB M-Pesa customer care contacts ensures that assistance is readily available whenever needed. Whether it’s for inquiries, reporting occurrences, or seeking vital information, customers can rely on KCB M-Pesa’s dedicated support channels. By leveraging these contacts, individuals can navigate their financial journey with confidence and ease.
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