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All Things Tech And Health
All Things Tech And Health
In this article, I will take you through NCBA bank’s recent USSD security question feature, why you need it and how you can set it up easily in 2024. In case you have any problems, let me know in the comment section and I will respond as soon as possible.
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In recent years, the has been an increase in the number of fraudsters in Kenya who will take even the slightest of opportunities to steal money from others. These fraudsters are bold enough to even steal from the big giants like Safaricom in the recent fuliza heist. Therefore, it is important that you secure all your accounts to make sure that you don’t fall victim to such schemes that will make you lose your hard-earned cash.
NCBA Bank Kenya has made efforts to secure their clients’ accounts by giving advice to the public on how to avoid scammers, and how to secure their NCBA Bank accounts. One example is where they advice their client that NCBA bank will never ask for a password/PIN or OPT code from their customers.
Other ways of Securing not only your NCBA account but other accounts include:
NCBA bank has introduced recently the USSD security questions to help make their client’s bank accounts more secure. This helps when you are trying to make transactions using their USSD code, where you will be asked a security question on things that only you know. For example, you might have chosen a security question that asks, “What is the name of your childhood friend”. This is a hard question that will that only you know.
To set NCBA security questions on your NCBA account, do the following to get started:
If you want to log in again to your NCBA account:
If you have forgotten your NCBA security question answers, or have forgotten your PIN and blocked your NCBA account, the only way to reset your PIN or security question and unblock your NCBA account is by contacting the NCBA contact centre using the following numbers;
Note: When anyone claiming to be an NCBA customer care agent asks you for a PIN or OPT code, please stop the conversation because NCBA will never ask you to share these details with them.
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